Shipping policy

At EWP Home, we take great care in preparing and delivering every order. Below you’ll find everything you need to know about our shipping process.

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Order processing

• All orders are processed within 1–3 business days.

• Orders are not dispatched on weekends or public holidays.

• During periods of high demand, processing times may be slightly extended. We appreciate your patience and understanding.

Once your order has been dispatched, you will receive a confirmation email with tracking details where applicable.

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Shipping destinations

We currently ship within the United Kingdom.
If you are interested in international delivery, please contact us prior to placing your order.

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Delivery times

Estimated delivery times are as follows:

• Standard UK Delivery: 2–5 business days after dispatch

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or circumstances beyond our control.

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Shipping costs

Shipping fees are calculated at checkout and displayed before payment is completed.

Any customs duties or additional charges (if applicable) are the responsibility of the customer.

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Delays & lost parcels

If your order has not arrived within the estimated timeframe:

• Please allow an additional 48 hours

• Then contact us at kamexltd@gmail.com  with your order number

We will work closely with our delivery partners to resolve the issue promptly.

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Incorrect shipping details

Please ensure all delivery details are correct at checkout.
EWP Home cannot be held responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.

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Contact

For shipping-related enquiries, please contact:

📧 Email: kamexltd@gmail.com
🌐 Website: https://ewphome.co.uk